Contact us
We’d Love To Hear From You
At Venalissea™, we believe that meaningful connections begin with thoughtful communication.
Whether you have questions about our products, need assistance with an order, require help with shipping, or simply want to learn more about our collections, our customer support team is always ready to assist.
Venalissea™ is operated by Guangying Shanyao Culture Development (Shanghai) Co., Ltd., a company dedicated to providing thoughtfully selected lifestyle products designed to bring more comfort, convenience, and confidence into everyday life.
We are committed to creating a smooth and enjoyable shopping experience, from discovering the right products to receiving support after your purchase.
Get In Touch
Email Support
For inquiries regarding:
- Product information
- Order assistance
- Shipping updates
- Returns & refunds
- Payment questions
- General support
Please contact us by email, and a member of our team will respond as soon as possible.
Company Information
Brand Name:
Venalissea™
Company Name:
Guangying Shanyao Culture Development (Shanghai) Co., Ltd.
Website:
venalissea.com
Customer Service Email:
service@venalissea.com
Customer Support Hours
🕒 Monday – Friday
9:00 AM – 6:00 PM (EST)
Our customer care team strives to respond to all inquiries within 1–2 business days.
During holidays, promotional periods, or high-volume service periods, response times may vary slightly.
Order Assistance
If you are contacting us regarding an existing order, please include:
✔ Order Number
✔ Full Name Used During Checkout
✔ Email Address Associated With The Order
✔ Brief Description Of Your Question or Concern
Providing these details helps our team locate your order more efficiently and provide faster assistance.
Product Support
Need help choosing a product or understanding product details?
Our team is happy to provide additional information regarding:
- Product features
- Usage instructions
- Product specifications
- Care recommendations
- Order-related questions
We want to help you make confident choices and enjoy a better shopping experience with Venalissea™.
We’re Here To Help
At Venalissea™, every customer interaction matters.
Whether you are creating a more comfortable home, improving your daily routines, or exploring solutions designed for personal wellness, our team is here to support you every step of the way.
Thank you for choosing Venalissea™.
We appreciate your trust and look forward to being part of your everyday lifestyle.
Venalissea™
Guangying Shanyao Culture Development (Shanghai) Co., Ltd.
📧 service@venalissea.com